Problem Diagnosis Tool

What seems to be the problem?

 
 

What looks wrong?

 
 

Please describe the colour of the smoke

 
 

Which of the following best describes when/where you see black smoke?

 
 

Is the car driving normally?

 
 

Here is the potential diagnosis

It's likely the air filter requires replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect there may be a fault with a fuel injection sensor.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect there may be a fault with the ignition or spark plugs.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

If the engine runs on deisel this could be normal. However if the car is petrol or a late model deisel, there may be a fault with a sensor or fuel delivery component.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which of the following best describes when/where you see white smoke?

 
 

Does the white smoke persist once the engine has warmed up?

 
 

Here is the potential diagnosis

We suspect the head gasket may be blown and require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

In most cases this is normal as it is due to condensation, however to be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

In most cases this is normal as it is due to condensation, however to be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

In most cases this is normal as it is due to condensation, however if it happens on a warm day or continues to get worse there may be a fault. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which of the following best describes the issue your car is having?

 
 

Here is the potential diagnosis

We suspect the piston rings are probably worn and require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the valve stem seals may be worn and require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are the tyres low on air?

 
 

Here is the potential diagnosis

Low air pressure may be the cause for an increase in fuel consumption, add air to the tyres. A free tyre pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the vehicle driving normally?

 
 

Here is the potential diagnosis

We suspect the brakes or handbrake may not be releasing completely, however to be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a clogged PCV system or a faulty oxygen system is causing an increase in fuel consumption, however to be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Tyre air pressure may be low which could cause an increase in fuel consumption. A free tyre air pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which part of the tyre is wearing out?

 
 

Here is the potential diagnosis

It's likely a wheel alignment is required.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

One of the tyres is likely underinflated. A free tyre pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

One of the tyres is likely overinflated. A free tyre pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

There is likely a tyre balancing or suspension issue, however to be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which warning light is on?

 
 

Here is the potential diagnosis

This may indicate a simple fault such as a sticky handbrake, or a more serious fault such as low brake fluid. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the engine oil may be low, this can lead to a serious fault or expensive damage to the engine. We recommend that you switch off the engine until a technician has inspected the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the light stay on when you press the gas pedal (accelerate)?

 
 

Here is the potential diagnosis

It's likely the alternator belt, or the alternator itself require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may require a simple fix such as adjusting or replacing the alternator belt, or a more complex solution such as replacing the alternator itself. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This light indicates a mechanical fault or electrical problem has been detected. We recommend that one of our technicians retrieve Diagnostic Trouble Codes (DTCs) from the car's computer, these will indicate why the light has been activated. If the car is not in a drive-able condition, we can arrange a tow.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When does the engine heat up?

 
 

Can you hear an electric fan working periodically?

 
 

Here is the potential diagnosis

We suspect there may be a fault with the cooling system which exceeds the fan's capabilities.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the fan (if electric) may be faulty.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the fan (if electric) may be faulty.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The cooling system may be clogged or low on fluid. We recommend that you switch off the engine until a technician has inspected the car. DANGER: never open the cooling system unless you are certain the engine is cold.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the thermostat may be faulty or the cooling system fluid may be very low. We recommend that you switch off the engine until a technician has inspected the car. DANGER: never open the cooling system unless you are certain the engine is cold.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Where is the steam coming from?

 
 

Here is the potential diagnosis

We suspect the cooling system may have a serious fault. We recommend that you switch off the engine until a technician has inspected the car. DANGER: never open the cooling system unless you are certain the engine is cold.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

In most cases this is normal as it is due to condensation, however if it happens on a warm day or continues to get worse there may be a fault. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the car running normally?

 
 

Is the car up to date with its service schedule?

 
 

Here is the potential diagnosis

The problem may be easily resolved with a service, particularly if the fuel filter or spark plugs are overdue for replacement. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may be an early indication of a fault however the problem may be easily resolved with a service, particularly if the fuel filter or spark plugs are overdue for replacement. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect there may be a fault with the fuel or ignition system.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When do you smell the burning?

 
 

Is the vehicle manual or automatic transmission?

 
 

Here is the potential diagnosis

There may be a simple cause to this fault such as a plastic bag stuck to the exhaust. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The clutch may be in need of adjustment or nearing the end of its service-able life.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This could indicate a serious fault which may get worse if left untreated. We recommend that you switch off the engine until a technician has inspected the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are you towing anything at the moment?

 
 

Here is the potential diagnosis

The brakes' temperature may be very high due to the extra workload or stopping force required. To make sure they're in service-able condition, adjusted, and fit for use, we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This could indicate a serious fault with the braking system or other drive line components. It may be best not to drive the car until one of our technicians inspects the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

What doesn't feel right?

 
 

Does this happen during?

 
 

What is shaking/vibrating?

 
 

Here is the potential diagnosis

We suspect the rotating components of the brakes are warpped or out of shape.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Under what type of braking does the whole car shake/vibrate?

 
 

Here is the potential diagnosis

We suspect it may be the ABS system activating. This may be normal depending on various conditions, however it could also indicate a brake imbalance or problem with the tyres. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the rotating components of the brakes are warped or out of shape. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the rotating components of the brakes are warped or out of shape. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the car's service schedule up to date?

 
 

Here is the potential diagnosis

This may be an early indication of a fault with an engine mount, or possibly the fuel or ignition systems.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The problem may be easily resolved with a service, particularly if the fuel filter or spark plugs are overdue for replacement. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may be an early indication of a fault however the problem may be easily resolved with a service, particularly if the fuel filter or spark plugs are overdue for replacement. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Did this start out as a relatively small issue that has gradually become worse?

 
 

Here is the potential diagnosis

This may be an early indication of a fault with an engine mount, or possibly the fuel or ignition systems.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the problem go away as the engine is warming up?

 
 

Here is the potential diagnosis

The problem may be easily resolved with a service, particularly if the fuel filter or spark plugs are overdue for replacement. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may indicate a serious fault. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Further diagnosis is required to identify the particular cause of the problem. To be certain, we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Have the tyres been replaced recently?

 
 

Here is the potential diagnosis

A weight may have fallen off leaving a wheel out of balance.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The tyres may be deformed or damaged. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This could be a minor issue such as a balance weight which may have fallen off, or the tyres may be deformed or damaged due to age which is much more serious. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which of the following best describes the poor braking?

 
 

Are there any warning lights displayed?

 
 

Here is the potential diagnosis

It is likely the brake fluid is dangerously low. We recommend that you do not drive the car until it is inspected by one of our technicians.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Has this problem ocurred recently?

 
 

Here is the potential diagnosis

We suspect this may be an early indication of a serious fault with the braking system. We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the brake fluid is overdue for replacement leading to air pockets forming in the hydrolic brake lines.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are there any warning lights displayed?

 
 

Here is the potential diagnosis

It is likely the brake fluid is dangerously low. We recommend that you do not drive the car until it is inspected by one of our technicians.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a major internal fault with the hydraulic system. We recommend that you do not drive the car until it is inspected by one of our technicians.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the car up to date with its servicing schedule?

 
 

Have you been towing a trailer or braking heavily?

 
 

Here is the potential diagnosis

We suspect you have exceeded the capabilities of the brake fluid causing it to boil. The resulting build up of air pockets may need to be bled from the hydraulic system.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect this may be an early indication of a serious fault with the braking system. We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the brake fluid is overdue for replacement leading to air pockets forming in the hydrolic brake lines.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect air pockets have formed in the hydrolic brake lines, this is often due to age/condition of the brake fluid. We recommend that one of our technicians test the condition of the brake fluid.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

There are multiple components that can lead to these symptoms, to narrow it down further diagnosis would be required. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

A brake caliper or piston could be seized. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Your car is designed with components to assist with braking, we suspect there may be a fault in this area however it's difficult to diagnose without a physical inspection. We recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

There are multiple components that can lead to these symptoms, to narrow it down further diagnosis would be required. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When did you first notice this?

 
 

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are there warning lights on?

 
 

Which warning light do you see?

 
 

Here is the potential diagnosis

This may indicate a simple fault such as a sticky handbrake, or a more serious fault such as low brake fluid. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the engine oil may be low, this can lead to a serious fault or expensive damage to the engine. We recommend that you switch off the engine until a technician has inspected the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the light stay on when you press the gas pedal (accelerate)?

 
 

Here is the potential diagnosis

It's likely the alternator belt, or the alternator itself require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may require a simple fix such as adjusting or replacing the alternator belt, or a more complex solution such as replacing the alternator itself. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This light indicates a mechanical fault or electrical problem has been detected. We recommend that one of our technicians retrieve Diagnostic Trouble Codes (DTCs) from the car's computer, these will indicate why the light has been activated. If the car is not in a drive-able condition, we can arrange a tow.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which of these best describes the symptoms?

 
 

Has the car been serviced recently?

 
 

Here is the potential diagnosis

There are a number of reasons why this may be ocurring. Most likely the transmission oil level is a little high, in which case it can be easily adjusted. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Besides the early shifting, is the car running normally?

 
 

Here is the potential diagnosis

It's likely the transmission oil may be low or the shift control cable is out of adjustment, in which case it can be easily re-adjusted. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is a common indicator of an internal transmission fault. We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Have you noticed any dark red oil pooling where you normally park?

 
 

Here is the potential diagnosis

It appears the transmission oil is leaking leaving insufficient fluid levels for normal operation and lubrication. We recommend that one of our technicians inspect the car to find the source of the leakage and re-adjust the oil level.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is a common indicator of an internal transmission fault. We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is it the Reverse gear which is causing the issue?

 
 

Is the gear difficult to physically select?

 
 

Here is the potential diagnosis

It's likely the linkage is worn and requires adjustment/replacement, however for late model vehicles this symptom may indicate a software glitch. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is likely an internal fault with the reverse gear component of the transmission (valve/clutch/band). We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is likely an internal fault with the friction components of the transmission, however for late model vehicles this symptom may indicate a software glitch. We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

How would you best describe the drive?

 
 

Are the tyres over-inflated?

 
 

Here is the potential diagnosis

We suspect the over-inflated tyres are causing the drive to feel harsh/stiff. A free tyre pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may be an indication of a fault with the shocks/strut cartridges, however further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may be an indication of a fault with the shocks/strut cartridges, however further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may be an indication of a fault with the shocks/strut cartridges, however further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which of these best describes how the steering feels?

 
 

Do you hear a grinding noise when turning?

 
 

Here is the potential diagnosis

It's likely the power steering fluid is low/leaking.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Has this happened gradually or all of a sudden?

 
 

Here is the potential diagnosis

One of the tyres is likely underinflated. A free tyre pressure check can be carried out at any of our stores.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's most likley a broken power steering belt.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the vehicle towing or carrying a load?

 
 

Did the steering feel loose beforehand?

 
 

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely the weight over the rear axel is causing the steering to feel loose/light. If this symptom persists after unloading/untowing, then we would recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This can be quite dangerous. We recommend that one of our technicians inspect the car to provide a diagnosis as soon as possible.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Has this happened gradually or all of a sudden?

 
 

Here is the potential diagnosis

A tyre may be going flat or something's coming loose, this could be quite dangerous. We recommend that one of our technicians inspect the car to provide a diagnosis as soon as possible.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Was there any heavy impact/s before the symptom started (e.g. driving over a pot hole)?

 
 

Here is the potential diagnosis

It's likely the suspension is damaged.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely a wheel alignment is required.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

What can you hear?

 
 

When does the engine make the ting sound?

 
 

Here is the potential diagnosis

This can be due to incorrect fuel being used, however in most cases it's an early indicator of a deeper fault caused by ignition timing or engine internals. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When does the engine sound rough/rugged?

 
 

Here is the potential diagnosis

It's likely the engine is misfiring on one or more cylinders.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the car using a lot more fuel?

 
 

Here is the potential diagnosis

It's likely the engine is misfiring on one or more cylinders.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When does it backfire?

 
 

Does it only backfire when slowing down?

 
 

Here is the potential diagnosis

It appears there is a problem with the air re-circulation system.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The engine valve/s could be burnt or simply out of timing.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Has the car or engine just been washed?

 
 

Here is the potential diagnosis

It's likely moisture has made its way into the ignition system.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It is likely there is a problem with a fuel injector (e.g. leaking).

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the oil light come on when the engine is running?

 
 

Here is the potential diagnosis

We suspect the engine oil may be low, this can lead to a serious fault or expensive damage to the engine. We recommend that you switch off the engine until a technician has inspected the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the noise go away as the engine warms up?

 
 

Here is the potential diagnosis

This could be normal depending on the make and model of the car, however it could be an early indication of a fault with the engine internals. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We really need to hear this for ourselves. The clicking/tapping noise could simply be an engine valve adjustment, however there are also more serious faults which have the same symptoms (e.g. manifold leak, timing chain/adjuster). To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When does this sound come from?

 
 

Here is the potential diagnosis

This generally indicates either a worn drive belt or pulley.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the noise go away when you take your foot off the brake?

 
 

Here is the potential diagnosis

The noise you are hearing is likely coming from the brake pad wear sensor. It is designed to let you know the brake pads are wearing thin and require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely the brakes aren't releasing properly meaning the caliper/carrier requires attention.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the noise get louder as the speed increases?

 
 

Can you still hear the squealing noise with the windows down?

 
 

Here is the potential diagnosis

We really need to hear this for ourselves. Due to the number of possible causes of these symptoms we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is likely a worn door, window, or windscreen seal allowing air to enter the cabin. This can often be rectified with a simple adjustment.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We really need to hear this for ourselves. Due to the number of possible causes of these symptoms we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We really need to hear this for ourselves. Due to the number of possible causes of these symptoms we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When does this happen?

 
 

Here is the potential diagnosis

It's likely the engine is misfiring on one or more cylinders, this can be caused by a number of components. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Has the car been serviced recently?

 
 

Here is the potential diagnosis

This may be the result of a slight over-adjustment during the previous service, however further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

A service could be a good place to start, particularly if your vehicle is overdue for spark plug/air filter/fuel filter replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

A service could be a good place to start, particularly if your vehicle is overdue for spark plug/air filter/fuel filter replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely the engine is misfiring on one or more cylinders, this can be caused by a number of components. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The engine valve/s could be burnt or simply out of timing. We recommend that one of our technicians inspect the car to have this checked and/or adusted.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

How would you describe the noise coming from the brakes?

 
 

Here is the potential diagnosis

It's likely the brake pads are worn out and the discs require replacement or resurfacing.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely a brake carrier or shim is working loose, this can have a significant impact on the braking system. We recommend that one of our technicians inspect the car as soons as possible.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

The click could be coming from a number of areas that are placed under load when the brakes are applied. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When can you hear this sound?

 
 

Here is the potential diagnosis

It appears one of the many components in the drive line need attention/adjustment.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Besides taking off, do you notice this clunk at any other time?

 
 

Here is the potential diagnosis

It appears one of the many components in the drive line need attention/adjustment.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely a mount or rubber bush is worn, broken, or loose and may require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It appears one of the many components in the drive line need attention/adjustment.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It looks like you've picked up early signs of a drive line fault. If left untreated this can cause extensive damage to other drive line components, e.g. transmission, gearbox/engine mounts. We recommend that one of our technicians inspect the car as soon as possible.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is quite difficult to narrow down due to the wide range of conditions that are considered normal on Australian roads. We recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which part of the car does the sound come from?

 
 

Here is the potential diagnosis

It's likely a fault with the front suspension or a related component.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

If there is nothing placed in the boot, then it's likely a fault with the rear suspension or a related component.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

How would you describe the turn?

 
 

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

If the vehicle is front wheel drive, it's likely a CV joint (constant velocity joint) is worn and requires replacement before causing further damage. However if the vehicle is rear wheel drive, we would suspect a fault with the with the major suspension components. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When do you hear this clicking sound?

 
 

Here is the potential diagnosis

It's likely you have a flat battery or high current draw through the starter motor (electrical) circuit. We recommend that one of our technicians test the battery.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are there any warning lights on?

 
 

Which warning light is on?

 
 

Here is the potential diagnosis

This may indicate a simple fault such as a sticky handbrake, or a more serious fault such as low brake fluid. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the engine oil may be low, this can lead to a serious fault or expensive damage to the engine. We recommend that you switch off the engine until a technician has inspected the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the light stay on when you press the gas pedal (accelerate)?

 
 

Here is the potential diagnosis

It's likely the alternator belt, or the alternator itself require replacement.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This may require a simple fix such as adjusting or replacing the alternator belt, or a more complex solution such as replacing the alternator itself. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This light indicates a mechanical fault or electrical problem has been detected. We recommend that one of our technicians retrieve Diagnostic Trouble Codes (DTCs) from the car's computer, these will indicate why the light has been activated. If the car is not in a drive-able condition, we can arrange a tow.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the vehicle appear to be driving normally?

 
 

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Switch the engine off! We recommend that one of our technicians inspect the car before the fault gets progressively worse.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

This is generally normal as the extremely hot engine and exhaust components cool and contract. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

What isn't functioning properly?

 
 

Does anything happen at all when you operate the wipers or washers?

 
 

Here is the potential diagnosis

This is a good sign that the switch is working correctly, however the mechanical components are likely worn, loose, or mis-alligned.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

There's likely a problem with the electrical circuit such as the switch or motor. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

What lights are not working?

 
 

Are the dashboard lights working?

 
 

Here is the potential diagnosis

This is a good sign as it indicates the electrical circuit is still intact. The problem you are experiencing is likely due to blown headlight/tail light bulbs.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Oooh this one is tricky. This could simply be a blown fuse, however the fuse may be the symptom (not the cause) of a wider problem with the electrical circuit. Further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Are the tail lights working?

 
 

Here is the potential diagnosis

This is a good sign as it indicates the electrical circuit is still intact. The problem you are experiencing is likely due to blown brake light/s bulbs.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Oooh this one is tricky. This could simply be a blown fuse, however the fuse may be the symptom (not the cause) of a wider problem with the electrical circuit. Further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

On one side or both?

 
 

Here is the potential diagnosis

This is a good sign as it indicates the electrical circuit is still intact. The problem you are experiencing is likely due to blown indicator light bulbs.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Oooh this one is tricky. This could simply be a blown fuse, however the fuse may be the symptom (not the cause) of a wider problem with the electrical circuit. Further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Does the car operate normally otherwise?

 
 

Here is the potential diagnosis

Oooh this one's tricky. Due to the number of possible causes of these symptoms we recommend that one of our technicians inspect the car to provide a diagnosis. We also recommend you stop driving the car until it has been inspected.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the problem you are experiencing is likely due to a blown main fuse or a serious fault with the charging system. To be certain we recommend that one of our technicians inspect the car. We also recommend you stop driving the car until it has been inspected.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

We need a little more detail, which of the following best describes the issue with the engine?

 
 

Are the dashboard lights not working (or very dim)?

 
 

Here is the potential diagnosis

We suspect the battery is faulty/low on charge.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect the starter motor is faulty and drawing too much current.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a fault with the ignition or fuel delivery system. Both areas are quite complex and require further diagnosis, therefore we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Have you filled the tank recently?

 
 

Is there a possibility the wrong fuel was used (e.g. adding petrol to a diesel car)?

 
 

Here is the potential diagnosis

If the symptoms started soon after filling up, then we suspect incorrect fuel is causing the fault. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a fault with the ignition or fuel delivery system. Both areas are quite complex and require further diagnosis, therefore we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

This may sound like a silly question but worth knowing - is there a chance the vehicle is out of fuel?

 
 

Here is the potential diagnosis

This is a good place to start (fill up the tank). Give us a call if you need help.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a fault with the ignition or fuel delivery system. Both areas are quite complex and require further diagnosis, therefore we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Can you select gears as per normal?

 
 

Here is the potential diagnosis

It's likely a drive shaft or drive gear has failed or dislodged. If the vehicle is automatic, the lack of drive may also be due to a hydraulic fault. We recommend that one of our technicians inspect the car. Also, Call us to arrange a tow truck.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Which gear can't you select as per normal?

 
 

Here is the potential diagnosis

It's possible the selector linkage has failed, howevr there is also a high possibility the fault is internal or related to the clutch. We recommend that one of our technicians inspect the car. Also, Call us to arrange a tow truck.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely the selector linkage is worn, however if you cannot select the gear at all there is a high possibility the fault is internal. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

What climate control system is faulty?

 
 

When does your air conditioning perform poorly?

 
 

How did this change occur?

 
 

Here is the potential diagnosis

It's likely the air con system needs a service.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely there is a major refrigerant leak or air conditioning electrical problem. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

When the engine is hot, does the air conditioning produce warm air?

 
 

Here is the potential diagnosis

It's likely nothing is wrong. The compressor is automatically disengaging to keep the engine from overheating. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely that either the air conditioning expansion valve is freezing up, the air conditioning compressor is failing or there is an intermittent electrical issue. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Is the heater not blowing warm air even after the engine heats up?

 
 

Does this car have an automatic temperature control system?

 
 

Here is the potential diagnosis

Oooh this one's tricky. It is likely there is a fault with the ambient air sensor or blend door, however further diagnosis would be required to be certain. We recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

It's likely the heater control valve and the device that activates the valve are not operating correctly. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

Ooh this one's tricky. To be certain, we recommend that one of our technicians inspect the car to provide a diagnosis.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Here is the potential diagnosis

We suspect a fault with the blower fan or related electrical circuit. To be certain we recommend that one of our technicians inspect the car.

The diagnosis provided is based on the information you entered. We recommend that our technicians inspect your car to provide a final diagnosis.

Start Over

Is your car not running as it should?
Does something not feel right?

Answer a few questions on the symptoms you are experiencing, and our Problem Diagnosis tool will help you determine if there is a fault with your car.

The Problem Diagnosis tool provides diagnoses based on the information you enter. We recommend that our technicians inspect your car to provide a final diagnosis.


At Kmart Tyre & Auto Service, we offer a large variety of car repair services with a lifetime guarantee on all work performed. Drop in to see us and our experts will have your car back to its old self in no time.


Common signs that there’s something wrong with your car

We’ve put together the top warning signs that there’s something not quite right with your car. If you’re experiencing any of the following, come in and see us at one of over 250 Kmart Tyre & Auto Service stores.

  • One of your car’s warning lights is on
  • Strange sounds, such as knocking, snapping, clicking, or squeaking
  • Bald patches on tyres
  • Engine takes a long time to start
  • Temperature gauge is consistently high
  • Spongy brake pedal
  • Liquid or oil leaking from car
  • Vibration or shaking while driving
  • Brakes make noise

Car diagnosis made easy

Answer the right questions

  • We ask you the right questions so you’re able to get to the bottom of your car troubles. Simply fill in the details and our tool will do the rest!

Get an accurate diagnosis

  • Our problem diagnosis tool will get right to the heart of your car’s issue. It will narrow down the potential problems so you have a better idea of what is wrong.

Solve problems simply

  • Once you know what’s troubling your car, you’ll be able to find a solution. If the issue is something you can’t fix yourself, our Kmart Tyre & Auto Service technicians will be able to patch it up in no time.

How can I find a car repairs shop near me?

With over 250 stores Australia-wide you’re sure to find a Kmart Tyre & Auto Service store nearby for car repair services. We have locations in major cities including Sydney, Brisbane & Melbourne.