The Customer Satisfaction Score is derived from the surveys we email our customers once they've transacted with us. The scores and comments shown are unaltered.
Customer Satisfaction Score
9.0/10
From 51933 customers surveyed in the past 12 months
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Very efficient.and helpful.
ANNIE, Rosebud, 24/04/2018
9.0
Yes, Work was attend to immediately due to urgency
SIMON, CE Brentwood, 24/04/2018
9.0
Car runs great
DONNA, Carousel, 24/04/2018
10.0
The team were very efficient in dealing with the entire deal.
JASON, Gladstone, 24/04/2018
10.0
it was ready when they told me it would be
GLENN, Lismore, 24/04/2018
10.0
Friendly and speedy service.
KATE, CE Braddon, 24/04/2018
9.0
As I am female, it was quite a surprise NOT to be patronised. Great to be serviced by friendly faces. Obviously enjoy their work.
CHERYL, Midland, 24/04/2018
10.0
Tyre rotation in line with original purchase agreement. Agreement honoured. Tyre checked for possible slow leak. No charge.
PETER, Eastlands Rosny, 24/04/2018
10.0
Great service, excellent communication, friendly & approachable team.
VANESSA, Parramatta, 24/04/2018
10.0
The employees kept me in the loop along the way which was great and explained everything really well.
DONNA, Hartwell, 24/04/2018
10.0
Unexpected extra expenditure
ROBERT, Boronia, 24/04/2018
8.0
A drink, coffee or tea machine in the customer waiting area would be great if possible.
DENISE, Maitland, 24/04/2018
8.0
Ll has
JOHN, Loganholme, 24/04/2018
10.0
took longer than anticipated
LYNETTE, Ringwood, 24/04/2018
8.0
Staff are courteous and kept me informed promptly about additional work required.
JAN, Preston, 24/04/2018
10.0
The guys are always very helpful and explain there work well
CORALIE, Deer Park, 24/04/2018
10.0
The fellow at the counter explained what was going on and spoke with me about other services.
SUE, Arana Hills, 24/04/2018
10.0
Service done on time with no fuss.
TOM, CE Annandale, 24/04/2018
9.0
very helpful, ready as told, very knowledgeable.
GORDON, Campbelltown, 24/04/2018
10.0
Customer service and time management
, Armidale, 24/04/2018
10.0
Very friendly service. The car service was done in a timely manner and there were no hidden charges.
ADRIAN, Box Hill, 24/04/2018
10.0
Timeliness and professional attitude of staff were excellent.
IHAB, Cairns City, 24/04/2018
10.0
Helpful, prompt service, tried to save me money initially by checking if tire can be repaired rather than replaced.
JONTHAN, North Rocks, 24/04/2018
10.0
Great service.
ALECSEY, North Rocks, 24/04/2018
9.0
Staff thorough, professional and friendly. Even though staff are busy, they take the time to explain everything.
MATTHEW, Capalaba, 24/04/2018
10.0
STaff are always extremely helpful and obliging.
GILLIAN, Ballina, 24/04/2018
10.0
Thanks for fitting me in at late notice! Everyone was kind, courteous and accommodating.
SHARMILA, Parramatta, 24/04/2018
10.0
I had problems with my battery and the boys sorted it out straight away. Thank you
, CE Benowa, 24/04/2018
10.0
Staff are friendly. Information & pricing is specific.
TERRI, Toowoomba, 24/04/2018
9.0
Very quick with service report and update on works and costs.