The KTAS Way is how we achieve our vision - To be the most trusted brand for fixing cars, the right way, for the right price, everytime. The KTAS Way currently consists of two sections, Quality and Service, which will be rolled out over the coming months.
A message from our Managing Director Adam Pay.
Quality Workmanship - Simple Yet Significant
Introducing first phase of the Quality Workmanship module of The KTAS Way - Simple Yet Significant.
Getting the small things right makes a big difference.
The landscape of our industry is changing. In years gone by, cars brought to KTAS usually had the belts screeching, doors creaking, or the engine spluttering. A tune up and a few adjustments soon had the car driving like new, and the customer could easily feel an improvement from the work we performed.
Nowadays, cars are designed to drive consistently between service intervals and warn the driver maintenance is due well before any change in performance can be noticed. This means customers often find themselves presented with a large invoice but very little improvement to the way the car performs.
This presents a challenge for our industry and for KTAS. Even when we do a great job servicing the vehicle, customers look for small, tangible signs to understand the level of detail and care we have taken with their pride and joy.
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